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What is the difference between...; Community Moderator, Global Support Team
Topic Started: Feb 28 2005, 10:11 AM (476 Views)
Jimi Feb 28 2005, 10:11 AM Post #1
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 Just wondering...
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XSLASH Feb 28 2005, 10:13 AM Post #2
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 global is all the forums and community i just like 2 or 3 forums catagorys
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dbzlotrfan Feb 28 2005, 10:15 AM Post #3
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 also community mod doesn't help with support tickets, I think they can view them but they can't answer them.
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OcelotJay Feb 28 2005, 12:50 PM Post #4
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<3 mine [big]Miaow[/big]
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XSLASH
February 28, 2005 02:13 PM
global is all the forums and community i just like 2 or 3 forums catagorys

Actually if you look on the Moderating list, all mods and support team have global access to every board.

The difference as far as I'm aware is that Moderators are primarily positioned to look after the community, dealing with problems and such, while Support Team deals with giving out support, support tickets, etc but can also moderate.

I guess you could say Mods are like security guards while Support are the blokes/women standing behind the Information Desk, handing out help and grunting at the idiots. :P
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Rory Feb 28 2005, 01:14 PM Post #5
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 We technically deal with different things, but the Support Team also deal with moderation if they see things.

Basically, the Support section is their domain, they answer the support tickets. Us Community Moderators can't reply to the support tickets, so the rest of the forum we deal with. However, the Support team moderate too.
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Stephen Feb 28 2005, 01:40 PM Post #6
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Twilight is upon me, and soon night must fall.

 And some com mods give support in the forum. I guess the basic difference is blue does tickets. purple doesn't.
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Rory Feb 28 2005, 02:25 PM Post #7
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 ^ that's true. I'm rarely seen in the support forums... but then again, thats possibly a good thing, seeing as i've never used an InvisionFree ACP before :P (bar tiny things here and there)

go me! ^_^
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Dennis Feb 28 2005, 03:10 PM Post #8
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 No kidding? Then how the heck did you get to be a moderator? lol.
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Rory Feb 28 2005, 03:14 PM Post #9
i;m a mess
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 Because i'm so damn sexy.

I've used InvisionFree forums, which is how i ended up here, and then one thing led to another, and i got on the graphics team, and then the community moderator team. Thats how i managed, i didn't get on staff through my support (like the larger group of support team did).

However, i most definitly will be playing around with IF2 :)
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Jimi Feb 28 2005, 03:34 PM Post #10
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 Thank you :rory: and :yoda: and anyone else who ansewred my questions, all is clear to me now... :lights:
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