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Why does everyone hate Support Volunteers so Much?
Topic Started: May 4 2005, 06:39 PM (3,789 Views)
.Sparrow
Member
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Jay
May 4, 2005 10:19 PM
Prismatic Hero
May 4, 2005 11:39 PM
I am really sick of the getting bashed all the time for helping out the community.

If you ever receive any abuse about being a support volunteer or something along those lines feel free to forward it to me and I'll kick some butt. :)

I for one dislike the stereotypical 'Support Volunteer', I do not however dislike people who give good, accurate support. I salute them really. I do have a problem with people wearing it in their signatures or member titles for the reasons Luna stated and yes it can often make me assume they are incapable of good support if they are new. I mean...new people...claiming to be 'Support Volunteers'...what's with that? :huh: It's especially annoying when they are people who know little and give either inaccurate support or simply spam up support topics.

But again people who actually give good support are not disliked by me, I think most of us will appreciate the effort and help. :yes: Personally I would say if you think you're giving good support don't label yourself, show you're unique and not willing to join such a fad. How likely are people who state Support Volunteer likely to become staff? :unsure: I know I certainly wouldn't be considering a 'Moderator Volunteer' for the next staff position. :lol:

Like Looners said, we pick up on people who are doing good with or without the label. In fact, probably more so without it. Yes, technically people who do it are volunteering but again they almost make it sound like we get paid to do our jobs. We are volunteers ourselves but a big difference is you can stop doing it without anyone noticing whereas we can't really. Well, we can quit but I wouldn't personally like to give up my position just for a rest when I can't be bothered. :/ *shrugs* Support Volunteer has always said to me the person thinks they are somehow worthy of great praise and are doing a highly stressful 'job' which has always annoyed me hence why I dislike the label and moreso those who actually fit into what has become known as the average 'Support Volunteer'.

That said, I again salute those who help out and are doing us wonders by giving good support. I'm sure the others appreciate it too. :) And if you receive any nonsense about support volunteering then do feel free to forward it to me or a fellow moderator and we'll deal with it. I dislike the label but I dislike people who think they have the right to abuse people just because of it and might even go as far as to say I hate people who think they can do it to those who are giving genuinely good support without wearing some silly label. ;)

All I'd say is keep doing a good job, rid of the label if you have it and be yourself. ^_^ Plenty of people have been rewarded for giving support, Matt for one was an awesome member at giving support. Lothy too, Ryan also I hear was a support-a-holic. I'm guessing all (or most?) of the support staff ended up on the team because of their ability to give good support? :unsure: I'm sure bribary fits in somewhere too. :r

Very well put, Jay, and I agree wholeheartedly. :yes:
I for one can say that I have really appreciated the kindness of people who have helped me here, be it for graphics or for general support for my forum.
I have had members reply, staff members and volunteers, and they have all been very kind and helpful, and this has NEVER gone unnoticed or unappreciated by myself. :)
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AndrewF31
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Otorrinolaringologista
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SkItZo
May 5, 2005 11:45 AM
One of those behaviours are people who post on every single support topic they see. If you all claim that there are more than enough support volunteers, why not just answer 1-3 topics within' a span of a few hours and let the others take the rest? It will show that you're willing and capable of giving good support (should that be the case) but there is no hint of "sucking up" (per se).

I've answered more than 3 topics on occasion and I wouldn't call it sucking up. :P Has alot to do with the time I'm on cus I notice that afternoons and evenings US EST time this place is packed but the early morning hours are very empty so there were days I could go away for an hour and come back with a bunch of unanswered topics so I prefer answering them if I know the answer instead of answering only 2 or 3 so "I don't look like a suck up". If you like helping and if you can help and if there's noone else on to help, why not help? Enough "help"?
There's actually alot of people on here who probably post cus they like to help others and I must admit, getting a "thank you man. You're the best" is quite good for one's ego and/or self-confidence. :rofl: Maybe some of these "bad support volunteers" also like to help but, unfortunately, they have no idea what they're doing.
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Seth
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I has a pony
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Zero Resistance
May 5, 2005 05:49 AM
If you say there are too much support volunteers, you say there are too much members that give support.

You see, people hate the Stereotypical Support Volunteer. A shameless noob that gives wrong information 99.99% of the time.

:yes:
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Stephen
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Twilight is upon me, and soon night must fall.

The reason I have people calling themselves support volunteers is found on my blog. It pretty much sums up what one is in my eyes and why I despise them and the term.
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Deleted User
Deleted User

oh yeah...i forgot about pauls thanks / your welcome posts hehe. and now that i look back he did seem to want a staff jo a little much. oh well he was pretty good at help from what i saw. but i sorta trailed off at the end of his days.

if my observations were that far astray from real then i shall strike any comments i have made from the conversation. hehe.

[edit]
yeah....with the burning down muh houseness....pwaese dont. I blame paul...and god. or atleast that guy who REFUSES to give me a deal at Dominoes! >.<
[/edit]
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Cypher
Hi.
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That Wikipedia Entry pretty much summed up what it is to be a support volunteer. As well as what we all dislike about it. I can see how the "volunteer" label with bother the staff, since they themselves are volunteers paid in cookies/pie.

I despise the support volunteers cause they clog up the support forums. Which is why I'm never over there anymore. Too scary. All of this just to become "known" or "liked" or "popular" even. Since, they eventually just want to be staff of a large forum.

Just my .02$
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Jimi
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LOST
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Jay
May 4, 2005 10:19 PM
Prismatic Hero
May 4, 2005 11:39 PM
I am really sick of the getting bashed all the time for helping out the community.

If you ever receive any abuse about being a support volunteer or something along those lines feel free to forward it to me and I'll kick some butt. :)

Kickin but and solving crime, saving IFS all together, go Jay... :w00t: :rofl:

Quote:
 


Well, nowadays most people know what they are talking about, otherwise they get in trouble, so its not that true... :unsure:

Quote:
 


Quote:
 
So. It's all well and good if you want to help, we like it! But, you had better make DARN sure that your answers are correct. If you give wrong support once, we let it go. Maybe even twice. More than that... boom! You can no longer reply in the support forums, period. Zero tolerance.

If you spam / "backseat moderate", saying "don't double post" or "this should be moved", bam. Suspended for a really long time. Zero tolerance.

If you race to be the first to answer, and that results in three or four of the same answer, we'll ask you to watch yourself. Keep doing it? No more support for you. Zero tolerance.

I really don't like having to write this up, because it doesn't apply to most many of you. But it sure does apply to a lot. Thing is, most of the people to whom this applies won't think that I'm talking about them. But I am, but I am. Ah well.. you'll find out soon enough when your name turns charcoal, and if you don't stop then it's gonna go gray

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Aaron
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A blast from the past.

Auron89
May 4, 2005 08:16 PM
I heard about this 'anti-support' crap. But I never did get the definition of what it actually meant.

Hey hey hey itys not "Crap" It was mine and Jays idea I am doing it as a social experiment. and just to make a point across
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Platyna
Lady Lazarus
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Well, time to establish anti anti support volunteers and pro nous volunteer campaign. IMHO Anti and
Support volunteers are the same silly people. ;-)

Regards.
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Aaron
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A blast from the past.

Platyna
May 5, 2005 04:35 PM
Well, time to establish anti anti support volunteers and pro nous volunteer campaign. IMHO Anti and
Support volunteers are the same silly people. ;-)

Regards.

the anti anti will be supporting the Support vonunteers since two negitives make a postive so your saying "Pro Support Volunteer" something the staff does not like from what I read/ :/
Anti is just saying that we are also annoyed at there titles and most of them being n00bs and doing some things that normale members would not do.
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Captain Kam
Custom member title
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EDIT: (added the quote)

Quote:
 
IMHO Anti and
Support volunteers are the same silly people. ;-)


:P You're just saying that because it's true.

I like fads. :3
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Platyna
Lady Lazarus
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How a "pro nous volunteer campaign" can support quasi IF support volunteers if the whole issue is
about they are lacking aforementioned nous? ;) So, generally, let's all support the Anti-Bandwagons
Fundation (I am calling it fundation, since it is giving a profit for our mental health and clear mind),
and pro having your own opinion. Enjoy! :D

Regards.
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Aaron
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A blast from the past.

Quote:
 
pro nous volunteer campaign" can support quasi IF support volunteers if the whole issue is
about they are lacking aforementioned nous?
Huh
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Lancebreaker
I'll cut you so bad, you...you wish I no cut you so bad.
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OK. It looks like these Support Volunteers are widely disliked due to "stupidity" and "desire to become an admin" etc.

I, for one, have helped a few people out in the General Support forum. I have not gone crazy with it, (as you should see in my post count) but I do wish for people's opinions. Am I considered one of those annoying, unhelpful Support Volunteers? If so, I would gladly stay away from the General Support forum FOREVER. :/ Please enlighten me on this. Thank you.
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Brandon88
Member
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If I may put in my opinion...

I think that it is great that people are willing to help other people in need. I think that it is really great knowing there are people out there that can be kind and help someone... Ok moving on...

What drives me crazy, is when you look in a thread where a member is asking for help, and a person comes in A) Calls them a name because it is something simple and they just don't know it so they call them stupid or idiot or something like that... B) when you give them the wrong information... and/OR C) when people rush in there the second it has been posted and have 3 or 4 people posting the same answer, even when people know the correct information was all ready given...
That is what really irritates me on a "Support Volunteer"
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